Privacy policy

1. Who we are

Wildhunter.ie is operated by Wildhunter. We are committed to protecting your personal data and respecting your privacy.

If you have any questions about this policy, you can contact us at:
outdoors@wildhunter.ie

2. What information we collect

We may collect and process the following information:

Name
Email address
Phone number (including WhatsApp if provided)
Billing and shipping address
Order and purchase history
Website usage data (e.g. pages visited, device, IP address)

3. How we use your information

We use your information to:

Process and deliver your orders
Communicate with you about your order
Provide customer support
Improve our website and services
Send marketing communications (only if you opt in)

4. Marketing communications

If you choose to opt in, we may contact you via:

These messages may include:

Special offers
New products
Fishing and outdoor tips
Updates from Wildhunter

You can opt out at any time:

Email: click “unsubscribe” in any email
WhatsApp: reply STOP

We will never sell or share your phone number with third parties for marketing.

5. Legal basis for processing (GDPR)

We process your data under the following lawful bases:

Contract – to fulfil your orders
Consent – for marketing communications
Legitimate interests – to improve our services and prevent fraud

6. Sharing your information

We only share your data when necessary, including with:

Payment providers (e.g. to process payments)
Delivery companies (e.g. An Post, couriers)
Service providers (e.g. Shopify, email/CRM systems)

These providers only use your data to perform their services.

7. Data security

We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

8. Data retention

We only keep your data for as long as necessary to:

Fulfil orders
Meet legal/accounting requirements
Provide customer service

9. Your rights

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time

To exercise any of these rights, contact us at outdoors@wildhunter.ie

10. Cookies

We use cookies to improve your browsing experience, analyse traffic, and support website functionality.

You can control cookies through your browser settings.

11. Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.